William A. (Bud) Brian founded Budco in 1982 following the purchase of D.W. Hacker, a small printing and distribution company in Detroit. At the time, the company had 15 employees and gross sales of $800,000. Initially, Budco focused on providing printing, warehousing, and fulfillment services to several local customers, including the Big Three automotive manufacturers. Over the years, Budco's marketing resources and capabilities expanded to meet the changing needs of its growing client base.
In 1987, Budco created a teleservicing division out of its limited hotline operations. Today, this teleservicing division is known as Budco’s Customer Support Service (CSS), and is a state-of-the-art inbound and outbound contact center.