Terry Niles was named President of Budco in March. In this role, she oversees overall functioning of the company, integration of the wide range of product and service offerings, and strategic growth. Terry began her tenure at Budco in August 2006 as Executive Vice President, Sales and Marketing. Under her leadership, the company added a number of new clients in the health care, pharmaceutical, information technologies, retail, and transportation industries.
Budco has continued to expand in multiple arenas, particularly in information technologies, digital print, and fulfillment and distribution services. New IT products include launch of the Budco Brand Management Platform, which is an extensible, Web-based data warehouse that facilitates brand campaigns and loyalty programs through application of sophisticated customer relationship management techniques. To verify the security of personal and business information, Budco successfully completed the SAS 70 (Statement on Auditing Standards) Type 1 evaluation, involving an in-depth analysis of control activities, including firewall configuration, database access, data transmission, data backup and recovery, application security, product development, hardware provisioning, physical security/proximity access, and personnel.
To facilitate the types of personalized communications often driven by detailed business intelligence and customer relationship management, Budco added a third Xerox iGen 3 digital printing platform.
The fulfillment and distribution competency is further strengthened by the addition of such high-end equipment as the Axode camera vision system to verify accuracy of collation and an accumulating folder for use with assignments requiring assembly of multiple printed pieces. Simultaneously, upgrades to inventory management and warehousing systems keep pace with increasingly stringent client requirements in these areas.
Also in this year, a comprehensive long term strategic business plan is developed and rolled out to the organization through a series of Town Hall meetings. The plan focus on a continued vigilance to drive innovation and details ten specific strategies and tactics to grow and improve the business.